UK & Europe
Done-for-you AI reception for practices in the UK and Europe
We set up and run missed-call and after-hours AI reception for private clinics and practices in the UK and Europe. We answer calls, follow your booking rules and hand questions to your staff when a person is needed. We agree data handling in writing before go-live, then keep running, checking and fixing the service for you.
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How does it work in this region?
We start with a free missed-call audit for your private dental, physiotherapy, dermatology or aesthetics practice, specialty clinic or multi-site group. We write and test your scripts, connect the booking workflow where your software allows, and agree when to transfer to staff. Where direct booking is not available, we send booking requests for your team to confirm.
What privacy and local rules apply?
In the UK, we work to UK GDPR and the Data Protection Act 2018 and sign a data processing agreement before go-live.
In the EU and EEA, we work to the GDPR and sign a data processing agreement (Article 28) before go-live.
We agree purposes, access, retention, subprocessors and any international transfer arrangements in writing. For practices outside the UK, EU and EEA, we confirm the applicable local requirements during the audit before launch.
Which languages can callers use?
We can set up answering in the languages your patients use, such as French, German or Spanish. We confirm and test each language during the audit.
How do you handle time zones?
We configure opening hours, appointment times and handoffs in your practice’s local time zone, including daylight-saving changes. For multi-site groups, each location keeps its own hours and routing.
Who runs the service after launch?
We set it up, we run it, we fix it. Omair Iqbal is your named contact, and the service is month-to-month after setup.
- Daily log checks at first, then every 2–3 days once things are running smoothly.
- Fixes and change requests within one business day.
- Weekly reviews for the first 4 weeks after launch, then monthly.
Straight answers
Questions from practices in UK & Europe
Do you work with clinics in the UK?
Yes. We work with private clinics and practices in the UK, including dental, physiotherapy, dermatology and aesthetics, specialty practices and multi-site groups. We set up, run and maintain the service for you.
Is your AI receptionist GDPR compliant?
We work to GDPR and UK GDPR, sign a data processing agreement before go-live and agree data handling in writing. We review the proposed workflow, subprocessors, access, retention and any transfer arrangements with your practice. We do not claim a GDPR certification.
Can it answer calls in other European languages?
We can set up answering in the languages your patients use, such as French, German or Spanish. We confirm and test each language during the audit, including how callers reach a person when needed.
Is the service the same as in North America?
Yes. You receive the same done-for-you setup, call monitoring, fixes and ongoing reviews. We adapt scripts, privacy agreements, languages and time zones to your practice rather than applying North American rules to every location.
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Where else we work
Free practice audit
Find out what missed calls are costing you.
Free audit, no commitment. We test your phones at busy times and show you the numbers.