What is different about dental front desks?
Dental schedules mix long procedures, short hygiene visits and emergencies, and the front desk also handles treatment plans, insurance questions and payments. When the phone rings during a treatment-plan conversation, it often goes unanswered. Hygiene recalls slip when nobody has time to call the overdue list.
Which dental workflows do you automate?
We focus on the work that is high-volume and rules-based:
- Overflow and after-hours call answering, with new-patient booking
- Dental emergency triage scripts you approve, routing to on-call staff where needed
- Hygiene recall reminders and rebooking for overdue patients
- Appointment confirmations and short-notice cancellation backfill
- Insurance and payment FAQs, scripted by your team
Will it discuss treatment plans or prices?
Only what you script. Most practices let it share general information, such as new-patient exam pricing or which insurance plans they accept, and hand treatment-plan questions to a person. It never gives clinical advice. See how our AI receptionist handles escalation.